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Frequently Asked Questions
Have a question? You’re not alone! We’ve put together answers to the most common questions to help make your travel planning easier and stress-free. From booking details to what’s included on tours, we cover it all. Take a look, and if you don’t find what you’re looking for, just reach out — we’re always happy to help you out!
🧭 About Bohenesia
What is Bohenesia?
Bohenesia is a travel agency that connects the best of Bohemia (Czech Republic) and Indonesia. We specialize in curated trips, local experiences, and custom journeys built just for you.
✈️ Booking & Travel Options
How do I book a trip?
Easy! You can book directly through our website, social media, WhatsApp, or by emailing us. We’ll guide you through every step.
Can I customize my tour?
Yes, all the way! Tell us your travel dreams, and we’ll design a custom trip that fits your style, schedule, and budget.
Do you offer group or private tours?
Both! Choose between private getaways, small group tours, or corporate experiences. Just let us know what suits you.
💳 Payments & Pricing
What payment methods do you accept?
We accept credit cards, bank transfers, PayPal, and selected e-wallets in Indonesia.
Do I need to pay in full at booking?
Not always. Most trips only need a deposit to confirm. The rest is due before your departure.
Are there any discounts?
Yes! We offer early bird deals, group discounts, and special promos throughout the year. Ask us what’s available!
🚫 Cancellations & Refunds
What’s your cancellation policy?
Plans change—we get it! Cancellations made in advance may qualify for a partial or full refund. Specific policies vary by trip.
What if my trip is canceled due to weather or global issues?
Your safety comes first. We’ll offer rescheduling, credit, or a refund, depending on the situation.
🌏 Destinations & Services
Where do you offer tours?
We focus on Indonesia (like Bali, Komodo, Java, Sulawesi) and Europe (Czech Republic, Austria, Hungary, etc.).
Do you help with visas and insurance?
Yes! We can guide you through visa requirements and recommend trusted travel insurance options.
Is airport pickup included?
Yes! We offer private airport transfers, local guides, and even optional services like photographers or personal chefs.
🌟 Experience & Support
What makes Bohenesia different?
We’re more than a travel agency—we’re your local insider and cultural bridge. Our trips are personal, flexible, and packed with authentic experiences.
Do you offer support during the trip?
Absolutely. We’re here for you 24/7 while you’re traveling with us.
📩 Contact & Help
How can I contact you?
Message us on Instagram, WhatsApp, or via our “Need Help?” form on the website. We’re fast responders!
Do you have an office?
Yes, we do have Office in Bali. in-person meetups in Bali or in Prague can be arranged upon request.
Your financial bridge
We believe that amazing travel experiences should be within everyone’s reach. That’s why we’re your financial bridge—helping you plan unforgettable trips without breaking the bank. From flexible payment options to budget-friendly packages, we make sure your dream adventure is affordable and stress-free. Let’s build your next journey together!
Our Philosophy
we believe travel should be simple, meaningful, and fun. It’s not just about ticking off destinations — it’s about real experiences, connecting with local cultures, and making memories that stay with you.
We’re here to make travel feel easy, affordable, and exciting, with no stress and no boring tourist traps. Whether you love adventures, quiet retreats, or group fun, we take care of the details so you can fully enjoy the journey.
Good vibes, honest travel, unforgettable moments — that’s what we’re all about.
You Should Occasionally Look At THe Results.
Because the best part of any journey? The incredible stories, beautiful moments, and memories you take home. Travel with us, and you’ll see — the results are always smiles, new friendships, and unforgettable adventures.
Keep Quiet and Continue Working.
Every journey starts with small steps — stay patient, stay focused, and you’ll reach amazing places. Great adventures (and great results) come to those who keep going!
Vision Helps You See The Road Ahead!
With clear goals and a curious spirit, every journey becomes exciting. At Bohenesia, we believe your vision leads you to new places, unforgettable moments, and the adventures you’ve always dreamed of. Stay inspired, keep exploring!
The Key To Success Is Staying On Target
Great journeys (and great adventures) happen when you stay focused on what matters most — new experiences, meaningful moments, and unforgettable destinations. At Bohenesia, we help you stay on track so you can enjoy every step of the way.
Quality in Everything We Do
We care about every little detail — from smooth bookings and comfy transport to amazing destinations and local experiences. Every trip we offer is built with care, honesty, and a passion for making your journey truly special. Because you deserve nothing less than the best.
From Humble Beginnings Come Great Things.
Bohenesia started with a simple idea — to make travel easy, fun, and meaningful. With a love for adventure and culture, we’ve grown from small beginnings into a trusted travel companion. Every journey reminds us that great memories often come from the simplest moments. Let’s keep exploring, growing, and making every trip unforgettable.
Your Attitude Will Determine Your Altitude!
We believe great adventures start with the right mindset. Stay curious, stay positive, and the world opens up in incredible ways. With good vibes and open hearts, every journey becomes unforgettable. Let’s go higher — together!
Cluttered Desk, Cluttered Mind.
Step away from the chaos and clear your mind with unforgettable adventures. At Bohenesia, we make it easy to escape the everyday and recharge through meaningful travel. Simple plans, smooth trips, fresh perspectives — just what you need.